MITS Update |
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The new Medicaid Information Technology System (MITS) went live on August 2,
2011. Since then, MITS has processed almost 3.8 million claims and disbursed
more than $438 million to providers. Also since then, the AMCNO has become aware
of problems that physicians have experienced in with the MITS system. Physicians
may also be experiencing long wait times when attempting to contact the Ohio
Department of Job and Family Services (ODJFS).
ODJFS has informed the AMCNO that while the system continues to process claims, some claims that providers submitted are suspending or denying due to a system problem. This is causing some consumers who are eligible to appear to be ineligible. Hewlett Packard (HP), the vendor contracted to implement MITS, is working to correct these issues. Ohio Medicaid has asked that all calls come into one central location through 1-800-686-1516. As soon as a solution is implemented and these problems have been resolved providers will be notified of any actions they should take. For up-to-date information about MITS, go to http://jfs.ohio.gov/mits/index.stm. |
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